Meet Bit
Your nerdy friend with access to all your company data.
Support Agent
Bit knows more about your business than you do.
Answers
Allow your clients perfect clarity
Bit is able to respond to your clients' questions with the right information, from the right sources, at the right time. Let Bit search for the right document.
Actions
Stop talking, start doing
Bit is able to take meaningful actions on your behalf, such as upgrading customers to a new plan or booking an appointment for them.
Speed
Increase support throughput
With Bit you can decrease your response time and increase support throughput while decreasing your cost.
Integrations
All your favorite tools
Integrate Bit with leading support tools and content management systems.
Limitless
Available globally – 24/7
Bit has no vacation, no weekends, and no holidays. It's always ready to help your customers.
Sales And Customer Success
Finally someone that has your back.
Become the expert
Full product knowledge
Using Bit as your internal sales assistant will help you bridge the gap between product knowledge of your sales team and actual facts. Answer even the most difficult and tricky customer questions in seconds.
Know Your Customer
Remember everything
Bit allows you to remember anything ever mentioned with an integration right into your CRM of choice.
Handoff
Seamless human handoffs
When Bit reaches its limits, it smoothly transfers customers to your sales team with full conversation context and customer insights.
Onboarding
Guide new customers to success
Bit walks new customers through setup, answers questions, and ensures they get value from day one, reducing churn and increasing satisfaction.
