One inbox
Conversations from all channels in one place
Customer Support
Help your customers. Free your team.
Precision
Accurate answers, every single time
Your AI agents deliver consistent, high-quality responses based on your documentation. No mood swings, no training gaps, no "it depends who you get." Same reliable quality whether it's the first call of the day or the thousandth.
Actions
Not just answers. Real actions in your systems.
Your AI agents connect to your CRM, payment systems, calendars, and ticketing tools. They can book appointments, process refunds, create support tickets, and update customer records, all within the same conversation.
Speed
Zero wait time for your customers
Phone calls answered in under a second. Chat messages replied instantly. No hold music, no "your call is important to us," no queue. Your customers get help the moment they reach out.
Handoff
Seamless escalation when humans are needed
When a situation requires human expertise, your AI hands off the conversation with full context. No "can you repeat your issue?" Your team picks up exactly where the AI left off, with complete history and customer insights.
Always On
Around the clock, without sacrificing your team
Your AI agents work nights, weekends, and holidays so your human team doesn't have to. Customers get help whenever they need it, and your team can focus on the work that truly requires a human touch.
Sales And Customer Success
Finally someone that has your back.
Become the expert
Full product knowledge
Using Bit as your internal sales assistant will help you bridge the gap between product knowledge of your sales team and actual facts. Answer even the most difficult and tricky customer questions in seconds.
Know Your Customer
Remember everything
Bit allows you to remember anything ever mentioned with an integration right into your CRM of choice.
Handoff
Seamless human handoffs
When Bit reaches its limits, it smoothly transfers customers to your sales team with full conversation context and customer insights.
Onboarding
Guide new customers to success
Bit walks new customers through setup, answers questions, and ensures they get value from day one, reducing churn and increasing satisfaction.
