AI phone agent for civil engineering contractors
Chatbyte answers when the office, site manager, or crew cannot. It captures location, contact, urgency, and callback details and brings the request to the right team.
Trusted by
Official RCS Partner of
Site calls need more than a callback number
Site noise makes calls difficult
Managers and crews cannot always answer. Voicemail is left with unclear names, numbers, and incomplete location details.
The precise location is missing
Street, building number, intersection, work section, or access point determine whether a team can assign the case.
Requests reach the wrong person
Damage reports, quote requests, suppliers, and subcontractors need different contacts and response paths.
How the phone agent keeps operations connected
Turn knowledge into real customer service instantly.
Chatbyte's conversational AI platform processes your content, connects phone and chat, and automates customer service — from appointment booking to ticket creation and CRM updates.
Damage report example
Assign a reported hazard to the right location
“Something has sunk here” becomes a callback note that site management can review and prioritize.
Identify the location
Address, intersection, area on the property, and recognizable reference points are captured.
Describe the impact
Is access blocked, is traffic affected, or is an immediate hazard visible?
Prepare the response
Contact, availability, existing photos, and missing details are included in a structured handover.
Handover to your workflow
From the call into existing project communication
The first step can stay simple. More systems are connected once responsibilities and required data are clear.
What our customers are saying
Teams choose Chatbyte to deliver faster responses and better customer experiences.
With Bit I can focus more on what I do best - being a Restaurateur.
Dario Pittarello
Owner, Ristorante Pittarello
Sales has become easier, more efficient and honestly more fun.
Jean-Luc Wagbe
CEO, Colortreat GmbH & Co. KG
We finally solved our internal onboarding.
Christian Nagy
Funding Partner, Space For GmbH
Telephone
Starter
Answer calls, handle FAQs, and safely hand off
$84/mo(billed annually)
- 500 minutes included
- 1 phone number included
- 2 concurrent calls
- Basic answering, FAQ, and simple routing
- Simple call forwarding to your team
- Self-serve setup, wallet overage available
Pro
Turn calls into work with contacts, tasks, and summaries
$297/mo(billed annually)
- 2,000 minutes included
- 3 phone numbers included
- 3 concurrent calls
- Contacts, tasks, and call summaries
- Own-number support and outbound with your numbers
- Business-hours and team routing
- Launch Services available
Max
For higher-volume voice teams and deeper operations
$594/mo(billed annually)
- 5,000 minutes included
- 5 phone numbers included
- 5 concurrent calls
- Advanced own-number and SIP support
- Deeper analytics, contacts, and tasks
- Scheduling calendar included when available
EU data protection. AI Act readiness. Hosted in the EU.
Relevant product data stays in the EU, backed by German engineering and platform legal documents. We are an official RCS partner of the largest German telecommunications providers — security is not a feature, it's our foundation.
EU AI Act readiness
We track EU AI Act guidance for support automation and design AI workflows around transparency, human oversight, and clear escalation paths.
Made in Germany
Built and supported from Germany, with relevant product data hosted in the EU and direct local support.
EU data protection
Security controls, platform legal documents, and our DPA are built for GDPR-compliant business chatbots and AI phone agents.
Questions from civil and utility contractors
Yes. You define whether address, intersection, work section, location description, access, or other fields are required.
Yes, when clear rules and reachable contacts are in place. The agent asks about defined warning signs; technical assessment remains with your team.
The agent can ask whether photos are available and explain the agreed channel. The actual transfer is configured for your workflow.
No. The existing number can normally be connected through forwarding or an agreed telephony setup.
Yes. Separate rules can be defined for site management, dispatch, crews, administration, and on-call contacts.
We collect common call types, required details, opening hours, and responsibilities. Your team then tests the flow with realistic calls.
Which calls should the agent handle for you?
Bring a typical case from daily operations. We will map the questions, responsibilities, and handover with you.