AI phone agent for HVAC and plumbing
Chatbyte answers while technicians are with customers. It asks for the details your service and on-call teams need, then hands each request over according to your operating rules.
Trusted by
Official RCS Partner of
When every call sounds urgent, context gets lost
The phone rings during a customer visit
Technicians cannot work, listen, and document every detail at the same time. Callbacks often begin without enough context.
Emergencies and routine requests mix together
A heating failure needs a different response from a maintenance request. Voicemail rarely provides that distinction.
Equipment details are incomplete
Manufacturer, model, error message, address, and access information are often missing when the team prepares a visit.
How the phone agent supports daily service work
Turn knowledge into real customer service instantly.
Chatbyte's conversational AI platform processes your content, connects phone and chat, and automates customer service — from appointment booking to ticket creation and CRM updates.
Service example
Capture a heating failure with the right context
The agent does not diagnose the system. It makes sure the responsible person starts with useful information.
Clarify the situation
Are heating and hot water affected? Is there an error message or visible damage?
Prepare the visit
Address, system type, availability, and access details are captured as structured fields.
Trigger the next step
Your rules determine whether the call is transferred urgently or becomes a prioritized service callback.
Handover to your team
Information arrives where your team works
Start with a simple handover channel and connect more systems once the workflow works in daily operations.
What our customers are saying
Teams choose Chatbyte to deliver faster responses and better customer experiences.
With Bit I can focus more on what I do best - being a Restaurateur.
Dario Pittarello
Owner, Ristorante Pittarello
Sales has become easier, more efficient and honestly more fun.
Jean-Luc Wagbe
CEO, Colortreat GmbH & Co. KG
We finally solved our internal onboarding.
Christian Nagy
Funding Partner, Space For GmbH
Telephone
Starter
Answer calls, handle FAQs, and safely hand off
$84/mo(billed annually)
- 500 minutes included
- 1 phone number included
- 2 concurrent calls
- Basic answering, FAQ, and simple routing
- Simple call forwarding to your team
- Self-serve setup, wallet overage available
Pro
Turn calls into work with contacts, tasks, and summaries
$297/mo(billed annually)
- 2,000 minutes included
- 3 phone numbers included
- 3 concurrent calls
- Contacts, tasks, and call summaries
- Own-number support and outbound with your numbers
- Business-hours and team routing
- Launch Services available
Max
For higher-volume voice teams and deeper operations
$594/mo(billed annually)
- 5,000 minutes included
- 5 phone numbers included
- 5 concurrent calls
- Advanced own-number and SIP support
- Deeper analytics, contacts, and tasks
- Scheduling calendar included when available
EU data protection. AI Act readiness. Hosted in the EU.
Relevant product data stays in the EU, backed by German engineering and platform legal documents. We are an official RCS partner of the largest German telecommunications providers — security is not a feature, it's our foundation.
EU AI Act readiness
We track EU AI Act guidance for support automation and design AI workflows around transparency, human oversight, and clear escalation paths.
Made in Germany
Built and supported from Germany, with relevant product data hosted in the EU and direct local support.
EU data protection
Security controls, platform legal documents, and our DPA are built for GDPR-compliant business chatbots and AI phone agents.
Questions from HVAC and plumbing teams
No. It asks about warning signs you define, marks urgency according to your rules, and hands the request to a responsible person. Diagnosis and dispatch decisions remain with your team.
It can capture manufacturers, models, installation years, and reported error codes and include them in the summary. You decide which details matter for each request.
Yes. The existing number is normally connected through forwarding or an agreed telephony setup.
You decide: continuously, only outside opening hours, or as overflow when your team cannot answer.
The summary is sent to the agreed channel and can reach different people or teams depending on urgency.
We start with your most common calls, required questions, opening hours, and transfer rules. Your team then tests the flow with realistic examples.
Would an AI phone agent fit your operation?
Show us a typical call. We will map the questions, rules, and handover that make sense for your team.