The AI chatbot platform — no question goes unanswered.

AI chatbot for your website, WhatsApp, Instagram, Telegram, and email: Customer questions answered instantly, tickets created, and complex cases handed to your team — omnichannel, 24/7, and built for GDPR-compliant use.

Trusted by

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Official RCS Partner of

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How it works

Chat support that's always available.

AI chatbots answer questions, take actions, and hand off seamlessly to your team when needed.

Chatbyte AI chatbot – upload knowledge base

Everything a world-class AI chatbot for customer service needs to do.

Instant responses

Customers get precise answers in milliseconds — based on your knowledge base, FAQs, and documentation.

Ticketing System

A complete ticketing system — built right in.

More than a chatbot. Chatbyte includes a full ticketing system with workflows, CSAT, and team collaboration.

Unified Inbox

All channels — web, WhatsApp, Instagram, Telegram, email, RCS — in a single dashboard. No missed message, no tool-switching.

AI

Workflow Automation

Build visual workflows with conditions, delays, and actions. Tickets are automatically tagged, assigned, and escalated.

Smart Routing

Requests are automatically assigned to the right team member — based on topic, language, or priority.

Priorities & Tags

Organize tickets with priority levels, custom tags, and conversation statuses.

Urgent
High
Normal

CSAT Surveys

Automatic satisfaction surveys after conversations end. Ratings and comments captured right in the ticket.

Internal Notes

Team communication right inside the ticket — visible only to your team, never to the customer.

Solutions

Built for your industry.

Whether software, trades, e-commerce, or real estate – Chatbyte adapts to your business.

Software & SaaS

Automate first-level support via the website widget, WhatsApp, Instagram, Telegram, email, and RCS and relieve your developer team.

Upgrade & Billing Support
Frequently Asked Questions (FAQs)
Human Escalation & Ticketing
Bug Triage & Qualification
Integrations

Works where your customers already message.

Connect the website widget, WhatsApp, Instagram, Telegram, email, RCS, CRM, support desk, and calendar tools to one Chatbyte workspace.

HubSpot logoHubSpot
Pipedrive logoPipedrive
Twenty CRM logoTwenty CRM
HubSpot logoHubSpot
Pipedrive logoPipedrive
Twenty CRM logoTwenty CRM
Zendesk logoZendesk
Intercom logoIntercom
Slack logoSlack
Linear logoLinear
MCP Server
Zendesk logoZendesk
Intercom logoIntercom
Slack logoSlack
Linear logoLinear
MCP Server
Widget logoWidget
WhatsApp logoWhatsApp
Instagram logoInstagram
Telegram logoTelegram
RCS
Email
Widget logoWidget
WhatsApp logoWhatsApp
Instagram logoInstagram
Telegram logoTelegram
RCS
Email
MCP server

Chatbyte also exposes a read-only Model Context Protocol (MCP) server so approved AI clients can discover tools for conversations, voice calls, agents, and usage insights.

What our customers are saying

Teams choose Chatbyte to deliver faster responses and better customer experiences.

With Bit I can focus more on what I do best - being a Restaurateur.

Dario Pittarello

Dario Pittarello

Owner, Ristorante Pittarello

Sales has become easier, more efficient and honestly more fun.

Jean-Luc Wagbe

Jean-Luc Wagbe

CEO, Colortreat GmbH & Co. KG

We finally solved our internal onboarding.

Christian Nagy

Christian Nagy

Funding Partner, Space For GmbH

EU data protection. AI Act readiness. Hosted in the EU.

Relevant product data stays in the EU, backed by German engineering and platform legal documents. We are an official RCS partner of the largest German telecommunications providers — security is not a feature, it's our foundation.

AI

EU AI Act readiness

We track EU AI Act guidance for support automation and design AI workflows around transparency, human oversight, and clear escalation paths.

DEDE

Made in Germany

Built and supported from Germany, with relevant product data hosted in the EU and direct local support.

EU data protection

Security controls, platform legal documents, and our DPA are built for GDPR-compliant business chatbots and AI phone agents.

AI Chatbot FAQ

Transparent pricing for AI chatbots.

Choose the plan that fits your conversation volume. All plans start without a contract.

Essential

Get started with your first AI chatbot

$45/mo

$38/mo(billed annually)

  • 1 AI chatbot
  • 100 conversations/month
  • 15 MB knowledge contentApprox. 3,000+ standard text pages
  • Website widget and Guide
  • Email inbox on a Chatbyte domain
Most popular

Growth

Scale with more conversations and integrations

$196/mo

$163/mo(billed annually)

  • 1 AI chatbot
  • 500 conversations/month
  • 45 MB knowledge contentApprox. 10,000+ standard text pages
  • Custom email domain
  • Telegram and Instagram channels
  • Multi-agent workflows

Professional

Advanced analytics and priority support

$753/mo

$628/mo(billed annually)

  • 1 AI chatbot
  • 2,500 conversations/month
  • 45 MB knowledge contentApprox. 10,000+ standard text pages
  • WhatsApp Business and RCS channels
  • Advanced analytics
  • Custom dashboards
  • Priority SLA

Enterprise

For large organizations with custom requirements.

Custom
  • Dedicated success manager
  • Custom pricing & volume discounts
  • Custom SLA & uptime guarantee
  • SSO & advanced security
  • Tailored integrations & onboarding

Ready to automate your customer service?

AI agents that instantly answer customer inquiries via chat, WhatsApp, Instagram, Telegram, email, or phone – 24/7, with no wait times. Routine requests get resolved automatically, escalations handed off seamlessly to your team. Start for free on the Chat Platform or try AI voice agents for automated customer calls.