Stop scaling support by scaling headcount.
Chatbyte answers customer questions from your knowledge base, creates tickets, routes complex cases to your team, and collects CSAT — across every channel.
Trusted by
Official RCS Partner of
Where Your Support Hits Its Limits
Scaling support without scaling headcount
Every new customer brings more tickets. Hiring support agents is expensive, time-consuming, and hard to scale.
Repetitive L1 tickets drain engineering time
Developers get pulled from their workflow for standard questions that a knowledge base could answer.
No visibility into customer satisfaction
Without systematic CSAT collection, you have no clear picture of how your support is actually perceived.
After-hours coverage gaps
Customers in other time zones or on weekends wait for answers that an AI agent could provide instantly.
What the AI Chatbot Handles
Turn knowledge into real customer service instantly.
Chatbyte's conversational AI platform processes your content, connects phone and chat, and automates customer service — from appointment booking to ticket creation and CRM updates.
Ticket System
Your complete ticket system with AI power
Chatbyte combines AI chat with a full-featured ticket system. Every feature is designed to make your support more efficient.
CSAT Surveys
5-point emoji rating with auto-send after every conversation. Includes optional comment collection.
Workflow Builder
Visual drag-and-drop editor: triggers, conditions, auto-assign, tags, and status changes.
Email Support
Full email channel with DKIM/SPF domain verification and visual template editor.
Omnichannel Inbox
Website widget + Email + WhatsApp + RCS unified in one view.
Linear Integration
Link support tickets directly to engineering issues in Linear.
Custom Views & Filters
Advanced filter builder with saved views for custom ticket overviews.
Works where your customers already message.
Connect the website widget, WhatsApp, Instagram, Telegram, email, RCS, CRM, support desk, and calendar tools to one Chatbyte workspace.
HubSpot
Pipedrive
Twenty CRMHubSpotPipedriveTwenty CRM
Zendesk
Intercom
Slack
LinearZendeskIntercomSlackLinear
Widget
WhatsApp
Instagram
TelegramWidgetWhatsAppInstagramTelegram
Calendly
cal.com
Google CalendarChatbyte also exposes a read-only Model Context Protocol (MCP) server so approved AI clients can discover tools for conversations, voice calls, agents, and usage insights.
What our customers are saying
Teams choose Chatbyte to deliver faster responses and better customer experiences.
With Bit I can focus more on what I do best - being a Restaurateur.
Dario Pittarello
Owner, Ristorante Pittarello
Sales has become easier, more efficient and honestly more fun.
Jean-Luc Wagbe
CEO, Colortreat GmbH & Co. KG
We finally solved our internal onboarding.
Christian Nagy
Funding Partner, Space For GmbH
Pricing that grows with you.
Choose plans that grow with your team, volume, and integration needs.
Essential
Get started with your first AI chatbot
$38/mo(billed annually)
- 1 AI chatbot
- 100 conversations/month
- 15 MB knowledge contentApprox. 3,000+ standard text pages
- Website widget and Guide
- Email inbox on a Chatbyte domain
Growth
Scale with more conversations and integrations
$163/mo(billed annually)
- 1 AI chatbot
- 500 conversations/month
- 45 MB knowledge contentApprox. 10,000+ standard text pages
- Custom email domain
- Telegram and Instagram channels
- Multi-agent workflows
Professional
Advanced analytics and priority support
$628/mo(billed annually)
- 1 AI chatbot
- 2,500 conversations/month
- 45 MB knowledge contentApprox. 10,000+ standard text pages
- WhatsApp Business and RCS channels
- Advanced analytics
- Custom dashboards
- Priority SLA
Flexible Add-ons
| Extra conversations (100 pack) | from $15 |
| Additional chat seat | $19 / month |
| Additional AI agent | $29 / month |
| Additional knowledge content +25 MB, approx. 5,000+ standard text pages | $9 / month |
| WhatsApp Business channel | included from Professional |
| Custom email domain | included from Growth |
EU data protection. AI Act readiness. Hosted in the EU.
Relevant product data stays in the EU, backed by German engineering and platform legal documents. We are an official RCS partner of the largest German telecommunications providers — security is not a feature, it's our foundation.
EU AI Act readiness
We track EU AI Act guidance for support automation and design AI workflows around transparency, human oversight, and clear escalation paths.
Made in Germany
Built and supported from Germany, with relevant product data hosted in the EU and direct local support.
EU data protection
Security controls, platform legal documents, and our DPA are built for GDPR-compliant business chatbots and AI phone agents.
Common Questions from Software Companies
Setup takes a few hours. Upload your knowledge base, configure channels, and the agent is live.
The agent answers exclusively from your knowledge base. Responses include source references so customers can verify the information.
Website widget, Email, WhatsApp, and RCS. All conversations land in a unified inbox.
Yes. Chatbyte is built for GDPR-compliant business use. Relevant product data stays in the EU.
After every conversation, a 5-point rating with optional comment is automatically collected. Results are visible in your dashboard.
There are flexible plans for teams of every size. See the pricing section below for a full overview.
Ready for intelligent customer support?
Set up your AI chatbot in hours and automate your L1 support immediately.