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Stop scaling support by scaling headcount.

Chatbyte answers customer questions from your knowledge base, creates tickets, routes complex cases to your team, and collects CSAT — across every channel.

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Trusted by

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Official RCS Partner of

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Where Your Support Hits Its Limits

Scaling support without scaling headcount

Every new customer brings more tickets. Hiring support agents is expensive, time-consuming, and hard to scale.

Repetitive L1 tickets drain engineering time

Developers get pulled from their workflow for standard questions that a knowledge base could answer.

No visibility into customer satisfaction

Without systematic CSAT collection, you have no clear picture of how your support is actually perceived.

After-hours coverage gaps

Customers in other time zones or on weekends wait for answers that an AI agent could provide instantly.

What the AI Chatbot Handles

AI-powered instant responses from your knowledge base

The chatbot searches your documentation, FAQs, and help articles and delivers accurate answers instantly.

How it works

Turn knowledge into real customer service instantly.

Chatbyte's conversational AI platform processes your content, connects phone and chat, and automates customer service — from appointment booking to ticket creation and CRM updates.

Chatbyte AI chatbot – upload knowledge base

Ticket System

Your complete ticket system with AI power

Chatbyte combines AI chat with a full-featured ticket system. Every feature is designed to make your support more efficient.

CSAT Surveys

5-point emoji rating with auto-send after every conversation. Includes optional comment collection.

Workflow Builder

Visual drag-and-drop editor: triggers, conditions, auto-assign, tags, and status changes.

Email Support

Full email channel with DKIM/SPF domain verification and visual template editor.

Omnichannel Inbox

Webchat + Email + WhatsApp + RCS unified in one view.

Linear Integration

Link support tickets directly to engineering issues in Linear.

Custom Views & Filters

Advanced filter builder with saved views for custom ticket overviews.

Integrations

Works in the tools you already use.

Chatbyte connects seamlessly with your existing ecosystem. Whether CRM, Support Desk or Calendar – data is synchronized in real-time and processes are automated.

HubSpot logoHubSpot
Pipedrive logoPipedrive
Twenty CRM logoTwenty CRM
HubSpot logoHubSpot
Pipedrive logoPipedrive
Twenty CRM logoTwenty CRM
Zendesk logoZendesk
Intercom logoIntercom
Slack logoSlack
Linear logoLinear
Zendesk logoZendesk
Intercom logoIntercom
Slack logoSlack
Linear logoLinear
Calendly logoCalendly
cal.com logocal.com
Google Calendar logoGoogle Calendar
Calendly logoCalendly
cal.com logocal.com
Google Calendar logoGoogle Calendar

What our customers are saying

Teams choose Chatbyte to deliver faster responses and better customer experiences.

With Bit I can focus more on what I do best - being a Restaurateur.

Dario Pittarello

Dario Pittarello

Owner, Ristorante Pittarello

Sales has become easier, more efficient and honestly more fun.

Jean-Luc Wagbe

Jean-Luc Wagbe

CEO, Colortreat GmbH & Co. KG

We finally solved our internal onboarding.

Christian Nagy

Christian Nagy

Funding Partner, Space For GmbH

Pricing that grows with you.

Choose plans that grow with your team, volume, and integration needs.

Essential

Get started with your first AI chatbot

$45/mo

$38/mo(billed annually)

  • 1 AI chatbot
  • 100 conversations/month
  • 15 MB knowledge base
  • Basic analytics
  • Email support
Most popular

Growth

Scale with more conversations and integrations

$196/mo

$163/mo(billed annually)

  • 1 AI chatbot
  • 500 conversations/month
  • 45 MB knowledge base
  • Multi-agent workflows
  • Marketplace integrations

Professional

Advanced analytics and priority support

$753/mo

$628/mo(billed annually)

  • 1 AI chatbot
  • 2,500 conversations/month
  • 45 MB knowledge base
  • Advanced analytics
  • Custom dashboards
  • Priority SLA

Flexible Add-ons

Extra conversations (100 pack)from $15
Additional chat seat$19 / month
Additional AI agent$29 / month
Additional knowledge base (15 MB)$9 / month
WhatsApp Business channelincluded from Growth
Custom email domainincluded from Growth

GDPR compliant. EU AI Act ready. Hosted in the EU.

Your data never leaves the EU. We are an official RCS partner of the largest German telecommunications providers — security is not a feature, it's our foundation.

AI

EU AI Act ready

Our models and infrastructure are fully prepared for the EU AI Act. No black-box risks for your business.

DEDE

Made in Germany

Developed, hosted, and supported in Germany. We guarantee the highest quality standards and direct, local support.

GDPR compliant

Maximum data security for your GDPR-compliant chatbot and EU-hosted AI phone agent. We process all information strictly according to the stringent requirements of the European General Data Protection Regulation.

Common Questions from Software Companies

Ready for intelligent customer support?

Set up your AI chatbot in hours and automate your L1 support immediately.