Stop scaling support by scaling headcount.
Chatbyte answers customer questions from your knowledge base, creates tickets, routes complex cases to your team, and collects CSAT — across every channel.
Where Your Support Hits Its Limits
Scaling support without scaling headcount
Every new customer brings more tickets. Hiring support agents is expensive, time-consuming, and hard to scale.
Repetitive L1 tickets drain engineering time
Developers get pulled from their workflow for standard questions that a knowledge base could answer.
No visibility into customer satisfaction
Without systematic CSAT collection, you have no clear picture of how your support is actually perceived.
After-hours coverage gaps
Customers in other time zones or on weekends wait for answers that an AI agent could provide instantly.
What the AI Chatbot Handles
Turn knowledge into real customer service instantly.
Chatbyte's conversational AI platform processes your content, connects phone and chat, and automates customer service — from appointment booking to ticket creation and CRM updates.

Ticket System
Your complete ticket system with AI power
Chatbyte combines AI chat with a full-featured ticket system. Every feature is designed to make your support more efficient.
CSAT Surveys
5-point emoji rating with auto-send after every conversation. Includes optional comment collection.
Workflow Builder
Visual drag-and-drop editor: triggers, conditions, auto-assign, tags, and status changes.
Email Support
Full email channel with DKIM/SPF domain verification and visual template editor.
Omnichannel Inbox
Webchat + Email + WhatsApp + RCS unified in one view.
Linear Integration
Link support tickets directly to engineering issues in Linear.
Custom Views & Filters
Advanced filter builder with saved views for custom ticket overviews.
Works in the tools you already use.
Chatbyte connects seamlessly with your existing ecosystem. Whether CRM, Support Desk or Calendar – data is synchronized in real-time and processes are automated.
What our customers are saying
Teams choose Chatbyte to deliver faster responses and better customer experiences.
With Bit I can focus more on what I do best - being a Restaurateur.

Dario Pittarello
Owner, Ristorante Pittarello
Sales has become easier, more efficient and honestly more fun.

Jean-Luc Wagbe
CEO, Colortreat GmbH & Co. KG
We finally solved our internal onboarding.

Christian Nagy
Funding Partner, Space For GmbH
Pricing that grows with you.
Choose plans that grow with your team, volume, and integration needs.
Essential
Get started with your first AI chatbot
$38/mo(billed annually)
- 1 AI chatbot
- 100 conversations/month
- 15 MB knowledge base
- Basic analytics
- Email support
Growth
Scale with more conversations and integrations
$163/mo(billed annually)
- 1 AI chatbot
- 500 conversations/month
- 45 MB knowledge base
- Multi-agent workflows
- Marketplace integrations
Professional
Advanced analytics and priority support
$628/mo(billed annually)
- 1 AI chatbot
- 2,500 conversations/month
- 45 MB knowledge base
- Advanced analytics
- Custom dashboards
- Priority SLA
Flexible Add-ons
| Extra conversations (100 pack) | from $15 |
| Additional chat seat | $19 / month |
| Additional AI agent | $29 / month |
| Additional knowledge base (15 MB) | $9 / month |
| WhatsApp Business channel | included from Growth |
| Custom email domain | included from Growth |
GDPR compliant. EU AI Act ready. Hosted in the EU.
Your data never leaves the EU. We are an official RCS partner of the largest German telecommunications providers — security is not a feature, it's our foundation.
EU AI Act ready
Our models and infrastructure are fully prepared for the EU AI Act. No black-box risks for your business.
Made in Germany
Developed, hosted, and supported in Germany. We guarantee the highest quality standards and direct, local support.
GDPR compliant
Maximum data security for your GDPR-compliant chatbot and EU-hosted AI phone agent. We process all information strictly according to the stringent requirements of the European General Data Protection Regulation.
Common Questions from Software Companies
Setup takes a few hours. Upload your knowledge base, configure channels, and the agent is live.
The agent answers exclusively from your knowledge base. Responses include source references so customers can verify the information.
Webchat, Email, WhatsApp, and RCS. All conversations land in a unified inbox.
Yes. All data processing runs on EU infrastructure and meets GDPR requirements.
After every conversation, a 5-point rating with optional comment is automatically collected. Results are visible in your dashboard.
There are flexible plans for teams of every size. See the pricing section below for a full overview.
Ready for intelligent customer support?
Set up your AI chatbot in hours and automate your L1 support immediately.