Stop losing customers to long hold times.
Customers expect fast answers. Within configured plan capacity, Chatbyte can provide order updates, handle returns, and route complex issues to your team around the clock.
Trusted by
Official RCS Partner of
Where Online Shops Lose Customers and Revenue
Support hotline constantly overwhelmed
Order status, delivery questions, and return processing create massive call volume. Your support team can barely keep up and wait times keep rising.
Customers abandon on hold
Customers stuck in a queue buy from the next shop. Long response times lead to abandoned carts, returns, and bad reviews.
Support costs scale with revenue
Every revenue increase brings more customer inquiries. Hiring new agents is expensive, time-consuming, and hard to scale.
What the AI Phone Assistant Handles
Turn knowledge into real customer service instantly.
Chatbyte's conversational AI platform processes your content, connects phone and chat, and automates customer service — from appointment booking to ticket creation and CRM updates.
What our customers are saying
Teams choose Chatbyte to deliver faster responses and better customer experiences.
With Bit I can focus more on what I do best - being a Restaurateur.
Dario Pittarello
Owner, Ristorante Pittarello
Sales has become easier, more efficient and honestly more fun.
Jean-Luc Wagbe
CEO, Colortreat GmbH & Co. KG
We finally solved our internal onboarding.
Christian Nagy
Funding Partner, Space For GmbH
Telephone
For small teams with one main inbound workflow
Starter
Launch one controlled inbound phone workflow
€84/mo(billed annually)
- 250 minutes included
- 1 active Voice Agent
- 1 phone number included, up to 3
- 2 concurrent inbound calls
- Basic answering, FAQ, and simple routing
- Inbound-only plan for one controlled workflow
- View-only Contact directory, call summaries, and transcripts
Best value for growing service teams
Pro
Turn inbound and controlled outbound calls into contacts, tasks, and follow-up work
€254/mo(billed annually)
- 750 minutes included
- Up to 5 active Voice Agents
- 3 phone numbers included, up to 10
- 5 concurrent calls, up to 2 outbound
- Contacts, tasks, and call summaries
- Live call transfer and advanced routing
- Segments, Runtime Rules, and organization tool library
- Individual and workflow-triggered outbound with a connected number
For high-volume or multi-team voice operations
Max
Scale controlled outbound operations with SIP and organization-wide controls
€509/mo(billed annually)
- 1,500 minutes included
- Up to 15 active Voice Agents
- 5 phone numbers included, up to 30
- 10 concurrent calls, up to 5 outbound
- Voice Outreach feature, up to 5 simultaneous campaigns
- SIP and bring-your-own telephony
- Organization defaults, bulk rollout, and reusable processors
EU data protection. AI Act readiness. Hosted in the EU.
Relevant product data stays in the EU, backed by German engineering and platform legal documents. We are an official RCS partner of the largest German telecommunications providers — security is not a feature, it's our foundation.
EU AI Act readiness
We track EU AI Act guidance for support automation and design AI workflows around transparency, human oversight, and clear escalation paths.
Made in Germany
Built and supported from Germany, with relevant product data hosted in the EU and direct local support.
EU data protection
Security controls, platform legal documents, and our DPA are built for GDPR-compliant business chatbots and AI phone agents.
Common Questions from Online Shops
Yes. The assistant can connect with common shop systems like Shopify, WooCommerce, or Shopware and retrieve order data in real time.
Yes. The assistant speaks multiple languages fluently and detects the caller's language automatically — ideal for international shops.
Yes. Chatbyte is built for GDPR-compliant business use. Relevant product data stays in the EU. Contact and order context is used for call handling within the configured workflow.
Yes. The AI assistant handles calls in parallel. Capacity depends on the plan: Starter includes 2, Pro 5, and Max 10 concurrent calls; larger peaks use individually planned Enterprise capacity.
Basic integration is ready within a few hours. For deeper integrations with your shop system or ERP, our sales team provides individual guidance.
Ready for your digital customer service?
Set up your AI phone assistant in hours and take the load off your support team immediately.