For E-CommerceLearn more

Stop losing customers to long hold times.

Customers expect instant answers. Chatbyte answers every call, provides order updates, handles returns, and routes complex issues to your team — 24/7.

By starting the call you accept the privacy policy and contact.

Trusted by

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Official RCS Partner of

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Where Online Shops Lose Customers and Revenue

Support hotline constantly overwhelmed

Order status, delivery questions, and return processing create massive call volume. Your support team can barely keep up and wait times keep rising.

Customers abandon on hold

Customers stuck in a queue buy from the next shop. Long response times lead to abandoned carts, returns, and bad reviews.

Support costs scale with revenue

Every revenue increase brings more customer inquiries. Hiring new agents is expensive, time-consuming, and hard to scale.

What the AI Phone Assistant Handles

Real-time order status

Customers instantly learn where their order is — shipping status, tracking number, and estimated delivery date are communicated automatically.

How it works

Turn knowledge into real customer service instantly.

Chatbyte's conversational AI platform processes your content, connects phone and chat, and automates customer service — from appointment booking to ticket creation and CRM updates.

Chatbyte AI voice agent – choose a voice

What our customers are saying

Teams choose Chatbyte to deliver faster responses and better customer experiences.

With Bit I can focus more on what I do best - being a Restaurateur.

Dario Pittarello

Dario Pittarello

Owner, Ristorante Pittarello

Sales has become easier, more efficient and honestly more fun.

Jean-Luc Wagbe

Jean-Luc Wagbe

CEO, Colortreat GmbH & Co. KG

We finally solved our internal onboarding.

Christian Nagy

Christian Nagy

Funding Partner, Space For GmbH

Telephone

Starter

Answer calls, handle FAQs, and safely hand off

$99/mo

$84/mo(billed annually)

  • 500 minutes included
  • 1 phone number included
  • 2 concurrent calls
  • Basic answering, FAQ, and simple routing
  • Simple call forwarding to your team
  • Self-serve setup, wallet overage available
Recommended

Pro

Turn calls into work with contacts, tasks, and summaries

$349/mo

$297/mo(billed annually)

  • 2,000 minutes included
  • 3 phone numbers included
  • 3 concurrent calls
  • Contacts, tasks, and call summaries
  • Own-number support and outbound with your numbers
  • Business-hours and team routing
  • Launch Services available
High volume

Max

For higher-volume voice teams and deeper operations

$699/mo

$594/mo(billed annually)

  • 5,000 minutes included
  • 5 phone numbers included
  • 5 concurrent calls
  • Advanced own-number and SIP support
  • Deeper analytics, contacts, and tasks
  • Scheduling calendar included when available

EU data protection. AI Act readiness. Hosted in the EU.

Relevant product data stays in the EU, backed by German engineering and platform legal documents. We are an official RCS partner of the largest German telecommunications providers — security is not a feature, it's our foundation.

AI

EU AI Act readiness

We track EU AI Act guidance for support automation and design AI workflows around transparency, human oversight, and clear escalation paths.

DEDE

Made in Germany

Built and supported from Germany, with relevant product data hosted in the EU and direct local support.

EU data protection

Security controls, platform legal documents, and our DPA are built for GDPR-compliant business chatbots and AI phone agents.

Common Questions from Online Shops

Ready for your digital customer service?

Set up your AI phone assistant in hours and take the load off your support team immediately.